Privacy Policy

Last updated: July 2026

DRUKPOZNAŃ („we”, „our”, or „us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide through our website and Google Ads lead forms.

Data Controller

DRUKPOZNAN SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Registered office: ul. Św. Michała 100, Building P2, Room 9
61-005 Poznań, Poland
Tax Identification Number (NIP): 7822930183
National Court Register (KRS): 0001060958
REGON: 526548140
Email: marketing@drukpoznan.pl

What Information We Collect

When you submit a contact form, we may collect the following personal information:

First name
Full name
Email address

Providing this information is voluntary but necessary for us to respond to your inquiry.

Scope of This Privacy Policy

This Privacy Policy explains how we collect and process personal data when you:

visit our website;
contact us by email or through a contact form;
submit a lead form displayed through Google Ads;
request information, a quotation or contact regarding our products and services.

How We Collect Your Data

We collect personal data:

directly from you when you complete a form, contact us or send us an inquiry;
through Google Ads lead forms;
automatically through website logs, cookies and similar technologies, where applicable.

When you submit a Google Ads lead form, the form is hosted by Google. Google may process information in connection with providing the lead form service in accordance with its own privacy documentation and contractual terms.

How We Use Your Information

We use your personal data to:

Respond to your inquiries.
Provide information about our products and services.
Contact you regarding your request.
Improve our customer service.

We do not sell or rent your personal information to third parties.

Purposes and Legal Bases for Processing

We process your personal data for the following purposes:

Responding to inquiries and preparing quotations

We process your data to respond to your request, provide information about our services and prepare a quotation.

The legal basis is:

Article 6(1)(b) GDPR — processing necessary to take steps at your request before entering into a contract, where you are the prospective contracting party; or
Article 6(1)(f) GDPR — our legitimate interest in responding to business inquiries and communicating with representatives of prospective business customers.

Managing correspondence and customer relationships

We may retain correspondence in order to manage our business relationships, document requests and ensure appropriate customer service.

The legal basis is Article 6(1)(f) GDPR — our legitimate interest in maintaining business records and efficiently managing communication with customers and prospective customers.

Establishing, exercising or defending legal claims

We may process and retain data where necessary to establish, exercise or defend legal claims.

The legal basis is Article 6(1)(f) GDPR.

Compliance with legal obligations

Where required, we may process personal data to comply with accounting, tax or other legal obligations.

The legal basis is Article 6(1)(c) GDPR.

Marketing communications

We will not use the information submitted through a contact or Google Ads lead form to send unrelated marketing communications unless you have separately agreed to receive them or another lawful basis applies.

Where marketing is based on consent, the legal basis is Article 6(1)(a) GDPR. You may withdraw your consent at any time.

Website analytics and advertising

Where you have given your consent, we may use analytics and advertising technologies to measure website traffic, understand campaign effectiveness and improve our advertising.

The legal basis is Article 6(1)(a) GDPR.

Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

In particular:

inquiry and contact-form data is retained for 12 MONTHS after the last communication, unless a longer period is necessary;
where an inquiry results in a business relationship or contract, data may be retained for the duration of that relationship and for the period required by applicable law;
data necessary for establishing, exercising or defending legal claims may be retained until the relevant limitation periods expire;
data processed on the basis of consent is retained until consent is withdrawn or the relevant purpose is completed;
cookie and analytics data is retained for the periods specified in our cookie settings or Cookie Policy.

Data Storage and Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal requirements.

Your Rights

Subject to the conditions set out in the GDPR, you have the right to:

obtain access to your personal data;
request the correction of inaccurate or incomplete data;
request the deletion of your personal data;
request restriction of processing;
object to processing based on our legitimate interests;
receive your personal data in a structured, commonly used and machine-readable format where the right to data portability applies;
withdraw your consent at any time, where processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

To exercise your rights, contact us at:

marketing@drukpoznan.pl

Cookies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

Right to Lodge a Complaint

You have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data infringes the GDPR.

In Poland, the competent supervisory authority is the:

President of the Personal Data Protection Office
Prezes Urzędu Ochrony Danych Osobowych

You may also contact the supervisory authority in the EU country where you live, work or where the alleged infringement occurred.

Prawo wniesienia skargi do Prezesa UODO powinno być wyraźnie wskazane w polityce.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.

Contact

For questions concerning this Privacy Policy or the processing of your personal data, contact us: